Privacy Policy

Last updated 10 October 2026. This policy covers The Call app on iPhone and Android, and this website.

Two promises first: we never sell your data, and there are no adverts. You do not need an account, and we never ask who you are. The rest of this page says plainly what the app uses and why.

Who we are

The Call App Ltd, a private limited company registered in England & Wales, is responsible for your data (the data controller). Contact us at support@jointhecall.co. We reply within two working days.

Why we are careful

Using a prayer app can reveal your religion, which the law treats as especially sensitive. So we keep what we can on your phone, we never build a profile of you, and we never use what you do to target you with anything.

What the app uses, and why

• Your location. To show prayer times, the Qibla direction and masjids near you, the app uses your location. To answer those requests, the app sends your location to our server. We do not keep a history of where you have been. Our server's technical logs can briefly contain the location sent with a request; we are removing this, and logs are not used to track anyone.
• Your name, if you give it. Used only to address you in the app's messages. It is stored on your phone.
• Your check-ins. When you tell the app you have prayed, that record is stored on your phone. We do not receive it.
• Notifications and the Fajr alarm. These are scheduled by the app on your phone.
• Usage information. The app may send us information about how it is used and when something goes wrong, such as which screens are opened and error reports, through our analytics provider, PostHog. This uses a random identifier, not your name, and is used only to fix problems and improve The Call.
• Crash reports. If you have allowed Apple or Google to share crash reports with developers, we receive those reports from them.
• If you email us. We use your email address and message only to reply to you.

This website

This website shows download links and this policy. When you tap a download link, we count the tap with the kind of device and country it came from. No cookies, no name, nothing that identifies you.

Earlier versions of this website ran a research survey and a companion demo. Both are closed. Answers already given are used only to improve The Call, and we will delete them on request.

What we never do

We never sell or share your data for advertising, show adverts, track you across other apps or websites, or ask who you are. Your data is not for sale, and not if this company is one day bought or wound up: any buyer inherits that promise or does not get the data.

Who helps us run The Call

These companies process data for us, only on our instructions: Apple and Google (the app stores, notifications and crash reports), Vercel (hosts our server and this website), Supabase (our database), PostHog (usage information), and prayer-time calculation services our server uses to work out times for a location. Some are based outside the UK. Where data leaves the UK, it is protected by the safeguards UK law requires.

Why we are allowed to use it

We use this information to provide the app you chose to use, and for our legitimate interest in keeping it working and improving it. We keep information about your worship on your phone. If we ever need to use anything sensitive in another way, we will ask your clear permission first.

How long we keep it

Only as long as we need it for the reasons above. Support emails are kept until your question is resolved, then deleted within 12 months.

Your rights

You can ask to see, correct or delete your data, object to how we use it, or take a copy with you. Email support@jointhecall.co. You do not need an account or a reason. Deleting the app removes everything stored on your phone. You can also complain to the Information Commissioner's Office at ico.org.uk.

Children

The Call is used by families. We collect nothing beyond what is described here, and nothing is ever used for advertising.

Changes

If this policy changes, we will update this page and the date at the top.